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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It comprises detailed info about all the operations that you can perform on that particular page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of tutorial video clips illustrating how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you searching for, examine our comprehensive Frequently Asked Questions section, which covers questions asked by actual persons and offers practical solutions. We frequently update our FAQ section with new questions & answers in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can contact our fantastic team of tech support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you submit will be responded to in less than 60 minutes (the average support ticket response time being about 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 211113

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com